I rent cars several times a year...I will never use Thrifty again. We attempted to reach out to Thrifty during our trip but were unsuccessful through phone calls as well as on social media. We return the car better shape than when we got it. Normally if the company does not respond within the time limit the charge is forfeit. Thrifty Car Rental, Kearney. Thrifty Car Rental author review by Lauren Fix Part of Hertz Global Holdings, Thrifty Rental Car has more than 1,000 locations in 77 countries. Return the rental 5 days later everything went fine. The third party told me I would need to pay $85 at the counter on top of what I had prepaid. Find great prices on Thrifty car rental at New Zealand, read customer reviews - and book online, quickly and easily. Intermediate $20/day. “Dishonest rental office - worst ever rental car...” Written on: 04/04/2017 by olCarroll407 (1 review written) I made the mistake of trusting Thrifty's branch and pre-paid for a rental car for a week at Madeira airport in March 2017. Note: Reservations booked through sources other than Thrifty.com or 1-800-THRIFTY (847-4389) within the … I was completely stranded with no ID or money. I returned my car with a full tank of gas one hour late and was charged $33.74, a full extra day (2+ days rate) for being one hour late. I said the lady never gave me a report number so I took it upon myself to dispute it through my bank. We reserved rental #591442106 and had Hyundai Accent blue vehicle 6533913 license plate LDNA31 that would not accelerate above 40 miles per hour without making a helicopter sound from the front end of the vehicle, wife and I almost had an accident we want to ensure this vehicle is inspected next time before being issued to another customer, Shawn the agent at Orlando Thrifty was extremely unhelpful, rude, and unprofessional and called police refused to issue a copy of cancellation agreement. Rentalcars.com have good prices but only for Dollar and Thifty. DO NOT recommend Thrifty especially in Denver. Search for the best prices for Thrifty car rentals in Orlando. A free inside look at company reviews and salaries posted anonymously by employees. Change or cancel your booking online quickly and easily ... Read all reviews on Thrifty in New Zealand. When I got to Thrifty's front desk at the LAS airport, I updated my rental for a better one, which was, in my mind, absolutely doable, only $10/day, for a total of 6 days ($60 bucks!). $140+/day??? They care about their customer service experience. I will never rent from them again. Been home for 3 days after our trip. How do I know I can trust these reviews about Thrifty Car Rental? We were told that it was just a hold on the card but would not be the full amount charged. If someone from Thriffty could arrange for the £25 refund I will edit my review but won't hold my breath. Reviews from Dollar Thrifty Car Rental employees about Dollar Thrifty Car Rental culture, salaries, benefits, work-life balance, management, job security, and more. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars. Read 129 Reviews. We were asked multiple times if we wanted their insurance, fuel, etc and we declined all of it saying we had full coverage through our insurance company. If you need to review, change or cancel your reservation, enter your confirmation number (your confirmation number was printed at the top of the confirmation form when you reserved your car) and last name in the respective fields, and then click the REVIEW RESERVATION GO button. I rent it from Thrifty about a month ago for about 4 weeks. Will NEVER use Thrify again. When I called the company today I was told I had signed the contract with those optional charges on there so they couldn't do anything. After going back and forth on some items we were finally assigned a car we had booked through Orbitz. Full-size $17/day. This is absurd. Thrifty review: Pricing. Three times my wife had to wait on line to get back to the counter. I also added the $40-something dollar option for gas so that I could just return the car empty of with little gas. First-time rental guide: During our research, taking in multiple quotes for car rentals in New York City, Los Angeles and Houston, Thrifty gave us the lowest price for a one-day rental across the board – for economy, compact and full-size cars – and often by as much as 50%. Any reservation with a Wild Card is guaranteed at least a compact car, but it may be upgraded at no additional charge. When I got my emailed statement I was charged $311 for 'limited damage waiver", which translated meant I got coverage for any damages to the car. Received a charge of $107.10 afterwards which was non-negotiable for insurance which i already had. Reached into my coat to get my phone for ticket info and realized I'd left it in the console of the car. Terrible company. Contacted us one hour before we were due to pick up a truck to say it was no longer available leaving us stranded for our move. Auto Renting and Leasing. No surprise – we were charged the full amount including the extra day! However, I do not want my experience to be anyone else's. Car rental agencies are all the same, up sell all the time. Returned immediately, no more than 4 or 5 minutes and the car was gone. Had a flat tire and no spare was in the car. This company is not yet accredited. See reviews below to learn more or submit your own review. My flight landed on time and I had a reservation and waited about 2 hours due to the fact they were understaffed. Thrifty took advantage of them and charged card for $951.00 when booked for $296.12. The manager 1st. There was no assistance whatsoever. Hidden Taxes & Fees. Refused to tell me the total until after the attendant had swiped my card. A free inside look at company reviews and salaries posted anonymously by employees. This is absolutely horrible business. Thrifty Car Rental Reviews Other Rental Cars: Average: 2.0; High: 5.0; Write a Review < / > Embed ⚑ Claim this listing Add to list. Thrifty Rent-A-Car has a consumer rating of 1.45 stars from 29 reviews indicating that most customers are generally dissatisfied with their purchases. They overcharged me, and despite spending at least two to three hours on the phone with them, they were not able to tell me why I was overcharged. See reviews, photos, directions, phone numbers and more for the best Car Rental in Smithfield, VA. i got my promotion as well salary increment very late during my tenure. Our content is intended to be used for general information purposes only. When I went to pick up the car from DFW airport, I had to wait for more than an hour at another rental counter since Thrifty was closed. Rent a car at a great price at more than 300 conveniently located Thrifty pick up and drop off sites throughout the United States. 59 Thrifty Car and Van Rental reviews. DON'T RENT FROM THIS COMPANY!!! Our plan to take the family trip together in one car was ruined. Sign up to receive our free weekly newsletter. Thrifty added full coverage insurance even though driver has full coverage and additional insurance purchased through Expedia. Thrifty was correct, the toll rd is privately owned and the whole pay system is flawed. Our car had several dents, scratches and marks all over the vehicle. is an madarisi and my co-worker mostly belongs to kerala and madars. Go to Hertz instead. Unsubscribe easily. 58 Thrifty Car Rental reviews. Thrifty and its parent company Hertz never responded to the dispute despite my reaching out to them to remind them through the process. However, to avoid any hits to my credit I did pay the fee. I ended up paying $476.60 in addition to the already paid, a month back to PriceLine, $379.42. He said their system just gives out confirmation numbers but they don’t always have cars available. With a rentals everything went great. Reviews from Dollar Thrifty Car Rental employees about Dollar Thrifty Car Rental culture, salaries, benefits, work-life balance, management, job security, and more. Walked from the car to the terminal which was no more than 100 feet. Why, logically would anyone need to purchase insurance through Thrifty if they already had full coverage and paid extra for the Expedia coverage??? We were given three pieces of paper and never given a contract. Call the bank. Part of Hertz Global Holdings, Thrifty Rental Car has more than 1,000 locations in 77 countries. They charge mi card for an extra insurance coverage I never consented. FAQ. Also read 300 reviews of Thrifty in Denver & find all Thrifty pick up locations in … Thrifty Car Rental. After renting a car, I had concern about the charge as it was double what we were told it would be. I arrived at Tampa International Airport to pick up my rental car. The customer service agents give an email to submit a complaint and then the email team is unresponsive. I made a reservation online with this company to pick up at the airport in Ft Lauderdale FL. Reviews from Thrifty Car and Van Rental employees about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. Worst customer service. Answer 1 of 11: Looking at car rental options for our upcoming visit late September. MSP Car Rental through Thrifty - I rented a compact car for 9 days at $14/day. MSP Car Rental through Thrifty MSP Car Rental through Thrifty - I rented a compact car for 9 days at $14/day. They want to cancel my card. I have tried every outlet to get in contact with somebody (fb, twitter, phone numbers, customer service requests, hertz). Standard $21/day. It focuses on serving cost-conscious consumers and business travelers. Minivan $25/day. Other suppliers in New Zealand. Minivan $50/day. Call or email Thrifty Rental Car during normal business hours for fast service, or use its urgent contact line in the event of an emergency. Thrifty is the absolutely worst rental car company I have ever rented from. I explained to the manager, Joe, the situation. Before the allotted time, Thrifty sent the fee owed to collections. We value your privacy. After the trip we again tried to reach out to the company but were told that as a contract was signed we were responsible for the charge. Many of its locations are at airports, which are convenient for travelers, but are more expensive since airports charge extra fees on top of the city and state taxes that are added to car rental costs. Enjoy reading our tips and recommendations. Agent did not document driver’s insurance. at first I wondered if this was a reason the reviews didn't seem as good as other companies. Numerous email inquiries were unreturned. It has been impossible to get a refund! Copyright © 2020 Consumers Unified LLC. Find 5 listings related to Thrifty Rental Car in Smithfield on YP.com. I took picture before we left the lot. For more information about reviews on ConsumerAffairs.com please visit our Car Rental in Smithfield on YP.com. To my surprise, I was charged for both amounts so my rental ended up being $856.02 for a Chevrolet Malibu!!! I missed my flight the next day as well due to not having any valid ID to travel with. Once returning the car, we informed the new attendant that we had been charged for an extra day outside of our original reservation. Unsubscribe easily. To get charged $400 for damages I didn't do I feel that that is wrong. Everything went great from there. They gave me a "Mid-Size" SUV (Dodge Journey Crossroad) when I had paid for a "Full-Size" SUV, saying they didn't have anything bigger. Thrifty Car Rental. Find the best companies in Rentals category: Enterprise Rent A Car and Thrifty Car Rental, Enterprise Rent A Car vs Hertz, Thrifty Car Rental vs Hertz Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. 1 like. I had a horrible experience with Thrify, specifically at the SeaTac airport. I am shocked and appalled this is their customer service. Spoke to a "supervisor" and we found the car but there was no phone and it had already been vacuumed and washed; this was no more than 10 minutes after returning it, and there was already someone getting ready to drive it away for another rental. Had a pre paid reservation setup by my employer. We rented a car from Thrifty. Along with that, we were charged for extra insurance without our consent. That said a bit of research here might have saved you some $$$, I have lived in Denver for 20 years and have used the toll rd maybe 5 times, total. FAIR WARNING TO EVERYONE...THIS IS WHAT THEY SNEAK IN WHEN YOU'RE SIGNING FOR YOUR CAR. Car broke down and took over two hours to get a tow truck then another hour for a ride to get another car. We ended up taking our own car along with the rental as that was the only way we could go as a family. So I called. Thrifty Car Rental Counter Agent (Former Employee) - Abu Dhabi, AZ - November 7, 2014 i enjoyed a lots working in this company initially, later on i have faced many problems due to my nativity as my G.M. I reserved a car with Thrifty via PriceLiine a month before my trip to Las Vegas. Reasonable value but not surprised to see other bad reviews. Thrifty had been in possession of the car for almost 7 hours and when I contacted claims they stated that I am still liable even though they are in possession. I get there is protocol for everything but the fact that I have blatantly been ignored by Thrifty makes me think they don't care and are a shady business. Business Profile. We'll see how that goes. Be aware that FL turnpike has several toll plazas that are electronic only. Now I know why Thrifty is cheaper - service sucks!!! When booking on the Thrifty website, the absolute lowest price on all rentals is guaranteed. There was a sign to leave the keys in the vehicle and a receipt would be emailed so I did that and went on to the airport. Latest prices: Economy $16/day. I’m like hmmm no. Read 1 more review about Thrifty Only the latest review will count in the company's TrustScore Alan 3 reviews. Couldn’t fit all of our luggage into car so we had to leave our stuff behind. Whether your travels take you by plane or you're prepping for a road trip, you'll find a Thrifty rental car location nearby. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Agent said she removed. I will be seeing them in court! This add up to another $250 AT MOST!. Again, numerous emails unreturned, and customer service reps not being able to give me information, make changes or be helpful in the least, other than inform me that they would ding my credit if I did not pay them. They said it was a mistake and I should call my bank. She told us we would not be charged the whole amount. See what our customers think about booking online with Thrifty Car and Truck Rental. Contact: This is an absolute scam. We had a car last week from thrifty in… We had a car last week from thrifty in Sheffield last week and we the car was not bad. Our vacation plans were turned upside down at the last minute. Thrifty website reviews are proudly powered by Feefo, the Global Feedback Engine. I accidentally left my wallet in the car. I was on speakerphone with Thrifty agent and daughter and boyfriend-told Thrifty to remove all insurance charges as they were unnecessary due to driver having full coverage and extra coverage purchased through Expedia. ConsumerAffairs is not a government agency. I strongly advice people to stay away from this company. I always went through Thrifty but I will never go through them again if I don't get my $400 back that I was overcharged. The associate took my credit card info as a $200 hold for any damages and I was asked to sign the agreement. It is now 12/1 and I still am being completely ignored by Thrifty. How would you rate this product? He also said no reason to contact his manager, Chan, because he and his agents made sure to document account “up and down” and that they can cancel the insurance on return, however no money back because it is a daily charge. I will never use Thrifty ever again. Dollar review: Rental options. Start your review of Thrifty Car Rental! Please use uber or taxi it would be cheaper than rent a car. Charged $25.20 for dropping off car where it was rented NEVER AGAIN! I picked up a car from DFW to DTW on 11/21 and returned on 11/23. What a joke! We expect to be compensated for the OBVIOUSLY stolen phone and we are getting nowhere. Charged for an unauthorized upgrade for $120. Still out a extra 400 bucks and now a extra 71 bucks. The two agents that I had to deal with were horrible and need to be given a crash course on customer service and what it means. Shame on Thrifty for taking advantage of first time car renters. 78 reviews from Thrifty Car and Van Rental employees about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. Say only positive things about companies online Hertz never responded to the,! More review about Thrifty only the latest review will count in the vehicle FL turnpike has several toll plazas are... 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